Final Update: Winter Storm Jonas Operational Impact
Southwest Airlines has currently restarted service in most cities impacted by the winter storm, with the exceptions of the cities/airports listed in the chart below, where we tentatively plan to start up service on Monday. As we implement our operational plan, our primary goal is the safety of our customers and employees.
As of 12:00 p.m. CST Monday, Southwest Airlines has proactively canceled due to weather:
Monday: Approximately 150 flights systemwide (of approx. 3,600 scheduled)
The following operational plans are subject to change based on conditions at the airport, and availability of infrastructure (road conditions/closures, operation of public transportation, etc.), all of which impact Southwest's ability to operate safely.
CURRENT OPERATIONAL PLANS (as of Monday at 12:00 p.m. CST)
BWI and LGA:
Operating reduced flight schedule today. Plan to resume normal operations on Tuesday.
BDL, BOS, CLT, GSP, RDU, and RIC:
Plan normal operations on Monday
DCA, EWR, IAD, ISP, and PHL:
Plan to resume normal operations throughout the day based upon available aircraft, gates, and Crews.
International Stations:
There are three international extra sections planned for Monday to recover both aircraft and passengers that are in PUJ, AUA, and MBJ.
Customers who experience cancelled flights should visit Southwest.com for information on rebooking and to check the status of flights. We are proactively allowing customers in some cities affected by the winter storm to rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs in accordance with our accommodation procedures).
City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.
Click here to download 16:9, HD b-roll of the carrier's Network Operations Control.
Winter Storm Operational Impact: Sunday, January 24, 1 p.m. CST Update
Southwest Airlines has currently restarted service in most cities impacted by the winter storm, with the exceptions of the cities/airports listed in the chart below, where we tentatively plan to start up service on Monday. As we implement our operational plan, our primary goal is the safety of our customers and employees.
As of 1 p.m. CST Sunday, Southwest Airlines has proactively canceled due to weather:
Sunday: Approximately 550 flights systemwide (of approx. 3,100 scheduled)
Monday: Approximately 40 flights systemwide (of approx. 3,600 scheduled)
The following operational plans are subject to change based on conditions at the airport, and availability of infrastructure (road conditions/closures, operation of public transportation, etc.), all of which impact Southwest's ability to operate safely.
CURRENT OPERATIONAL PLANS (as of Sunday 1 p.m. CST)
City/Airport |
Operating Plan for Sunday |
Planned Startup of Service |
Albany |
Return to normal operations |
N/A |
Atlanta |
Return to normal operations |
N/A |
Birmingham |
Return to normal operations |
N/A |
Baltimore/Washington area airports (BWI, DCA, IAD) |
No operations with the exception of tentative plan to operate 20 scheduled passenger flights into BWI Sunday night to position aircraft for Monday morning. |
Tentatively Monday morning with tactical adjustments as necessary |
Boston |
Tactical adjustments as necessary |
N/A |
Charlotte |
Return to normal operations |
N/A |
Greenville Spartanburg |
Return to normal operations |
N/A |
Hartford, CT (Bradley Airport) |
Return to normal operations |
N/A |
Louisville |
Return to normal operations |
N/A |
Memphis |
Return to normal operations |
N/A |
Nashville |
Return to normal operations |
N/A |
New York City area airports (ERL/LGA/ISP) |
No operations |
Tentatively Monday morning with tactical adjustments as necessary |
Norfolk |
Return to normal operations |
N/A |
Philadelphia |
No operations |
Tentatively Monday morning with tactical adjustments as necessary |
Pittsburgh |
Return to normal operations |
N/A |
Providence |
Return to normal operations |
N/A |
Raleigh/Durham |
Return to normal operations |
N/A |
Richmond |
No operations |
Tentatively Monday morning with tactical adjustments as necessary |
Customers who experience cancelled flights should visit Southwest.com for information on rebooking and to check the status of flights. We are proactively allowing customers in some cities affected by the winter storm to rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs in accordance with our accommodation procedures).
City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.
Click here to download 16:9, HD b-roll of the carrier's Network Operations Control.
Winter Storm Operational Impact: Saturday, January 23, Noon CST Update
Southwest Airlines is carefully tracking the winter storm system affecting our operation in the Northeast and Central United States and has made modifications to our operational plan to protect the safety of our customers and employees.
As of noon CST Saturday, Southwest Airlines has proactively canceled due to weather:
Saturday: Approximately 600 flights systemwide (of approx. 2,900 scheduled)
Sunday: Approximately 200 flights systemwide (of approx. 3,100 scheduled)
As the storm progresses and new forecasts become available, we will adjust our plans accordingly and issue further updates, if there are significant changes. The following operational plans are subject to change based on storm intensity, conditions at the airport, and availability of infrastructure (road conditions/closures, operation of public transportation, etc.), all of which impact Southwest's ability to operate safely.
CURRENT OPERATIONAL PLANs (AS OF Saturday noon CST)
City/Airport |
Operating Plan for Saturday |
Planned Startup of Service |
Atlanta |
Return to normal operations |
N/A |
Birmingham |
Return to normal operations |
N/A |
Baltimore/Washington area airports (BWI, DCA, IAD) |
No operations |
Tentatively Sunday afternoon |
Boston |
Tactical adjustments as necessary |
N/A |
Charlotte |
No operations |
Tentatively Sunday morning |
Greenville Spartanburg |
No operations |
Tentatively Sunday morning |
Hartford, CT (Bradley Airport) |
Tactical adjustments as necessary |
N/A |
Louisville |
Return to normal operations |
N/A |
Memphis |
Return to normal operations |
N/A |
Nashville |
Return to normal operations |
N/A |
New York City area airports (ERL/LGA/ISP) |
No operations Saturday or Sunday |
Tentatively Monday morning |
Norfolk |
Return to normal operations |
N/A |
Philadelphia |
No operations |
Tentatively Sunday morning |
Pittsburgh |
Return to normal operations |
N/A |
Providence |
Tactical adjustments as necessary |
N/A |
Raleigh/Durham |
No operations |
Tentatively Sunday morning |
Richmond |
Return to normal operations |
N/A |
Customers who experience cancelled flights should visit Southwest.com for information on rebooking and to check the status of flights. We are proactively allowing customers in some cities affected by the winter storm to rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs in accordance with our accommodation procedures).
City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.
Click here to download 16:9, HD b-roll of the carrier's Network Operations Control.
Winter Storm Operational Impact: Friday, January 22, 2016, 5:00 P.M. CST Update
Southwest Airlines is carefully tracking the winter storm system affecting our operation in the Northeast and Central United States and has made modifications to our operational plan to protect the safety of our customers and employees.
As of 5:00 p.m. CST Friday, Southwest Airlines has proactively canceled due to weather:
Friday: Approximately 500 flights systemwide (of approx.. 3,600 scheduled)
Saturday: Approximately 600 flights systemwide (of approx. 2,900 scheduled)
Sunday: Approximately 100 flights systemwide (of approx.. 3,100 scheduled)
As the storm progresses and new forecasts become available, we will adjust our plans accordingly and issue further updates, if there are significant changes. The following operational plans are subject to change based upon conditions of the storm.
CURRENT OPERATIONAL PLANS (AS OF FRIDAY AFTERNOON, 5:00 P.M. CST)
City/Airport | Operating Plan | Planned Startup of Service |
Atlanta | No flight schedule adjustments planned | N/A |
Birmingham | No flight schedule adjustments planned | N/A |
Baltimore/Washington area airports (BWI, DCA, IAD) | Reduce and cease operations between 1:00 and 3:00 p.m. on Friday with no planned operations on Saturday | Tentatively Sunday morning |
Charlotte | No planned operations for Friday or Saturday | Tentatively Sunday morning |
Greenville/Spartanburg | No planned operations for Friday or Saturday | Tentatively Sunday morning |
Little Rock | No service on Friday morning | Tentatively 12 noon on Friday |
Louisville | Some delays and cancellations possible Friday | Normal schedule planned Saturday |
Memphis | No operations planned for Friday | Tentatively Saturday morning |
Norfolk | No flight schedule adjustments planned | N/A |
Nashville | Some delays and cancellations possible Friday | Normal schedule Saturday |
New York City area airports (ERL/LGA/ISP) | Cease operations at 7:00 p.m. on Friday night, no planned operations on Saturday | Tentatively Sunday morning |
Philadelphia | Cease operations at 7:00 p.m. Friday, no planned operations on Saturday | Tentatively Sunday morning |
Pittsburgh | No flight schedule adjustments planned | N/A |
Raleigh/Durham | No operations planned for Friday or Saturday | Tentatively Sunday morning |
Richmond | No service planned for Saturday | Tentatively Saturday evening |
Wichita, Kansas | No flight schedule adjustments planned | N/A |
Customers who experience cancelled flights should visit Southwest.com for information on rebooking and to check the status of flights. We are proactively allowing customers in some cities affected by the winter storm to rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs in accordance with our accommodation procedures).
City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.
Click here to download 16:9, HD b-roll of the carrier's Network Operations Control.
Want to know how operational decisions are made regarding inclement weather? Take a behind the scenes look at our Network Operations Center - https://www.facebook.com/Southwest/videos/vb.6806028948/10154019388938949/?type=2&theater
Winter Storm Operational Impact: Thursday, January 21, 3 p.m. CST Update
Southwest Airlines is carefully tracking the winter storm system affecting our operation in the Northeast and Central United States to modify our operational plan reflecting changing conditions.
Click here to download 16:9, HD b-roll of the carrier's Network Operations Control.
As of 3 PM CST, today Southwest Airlines has proactively canceled due to weather:
- 30 flights systemwide (of almost 3,600 scheduled) on Thursday, January 21, 2016;
- Almost 400 flights systemwide (of 3,600 scheduled) on Friday, January 22, 2016;
Our main focus is on the Safety of our Customers and Employees, while making sure our flights operate safely to their destinations.
Operational planners at Southwest are coordinating with our Meteorologists to track the progress of the storm and evolve our Customer accommodation policies, which are already being updated at this link on Southwest.com.
City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.