Southwest Airlines’ Rapid Rewards wins three awards at 27th Annual Freddie Awards

Southwest Airlines’ Rapid Rewards wins three awards at 27th Annual Freddie Awards

Southwest Airlines® (NYSE: LUV) frequent flyer program, Rapid Rewards, has been named Best Redemption Ability, Best Airline Customer Service and Best Loyalty Credit Card...


Southwest Airlines Rapid Rewards® Visa Signature Cardmembers Tee Off At Pebble Beach With Golf Pro Peter Jacobsen

Southwest Airlines (NYSE: LUV) Rapid Rewards® Visa Signature Cardmembers experienced an exclusive golf getaway at Pebble Beach Resorts® in California featuring a private golf clinic with professional golfer Peter Jacobsen. This was the sixth annual Rapid Rewards event at Pebble Beach and second featuring Peter Jacobsen who shared five tips for playing better golf. Read More →

Every Seat Has a Story: Hudson’s Big Day

Below is a story that was born out of a Facebook post from Customer Trisha Hughes. The initial post contained a simple thank you and a request to find the Southwest Pilot who was kind enough to brake and wave to her 5-year-old son, Hudson, from the flight deck of a Boeing 737. Using the time the picture was taken and pairing it with our schedule out of Albuquerque's Sunport, we were able to identify the Pilot, Captain Michael Hickey. For one 5-year-old, a Pilot waving back to him from an airplane was more than enough. For Captain Michael Hickey, the wave was only the beginning. The following post tells the story of Trisha and her son after we acknowledged their "firecracker moment" on social media. The associated video goes a bit further. It captures the moment when Captain Hickey reunited with Hudson, the boy waving from the other side of the fence, and allowed him to get a closer look at what being a Pilot is all about. Read More →

SWA in the News

Houston Chronicle Online/ Hobby Airport gets some happy colors
Atlanta Journal-Constitution Online Hartsfield-Jackson is world's biggest hub, but not most concentrated
Dallas Morning News Online Big-gesture proposal was right in line for couple
Dallas Morning News - Online Don't fear ‘Goliath' at Love
Bloomberg News - Online New flights boost JWA traffic 12% in August
Houston Chronicle Online/ Flying Southwest out of Hobby? Get ready for a change
Commercial Appeal Online Southwest announces seasonal flights to Austin