Travel Funds Extension Update

Update

If you decide not to travel, as long as you cancel your flight at least 10 minutes before its scheduled departure, the funds used to pay for a nonrefundable ticket are normally valid for one year from the date of purchase. However, in recognition of the current travel environment, we are extending the expiration date of some travel funds:

  • Customers' funds that have expired or will expire between March 1 – June 30, 2020, will now expire June 30, 2021.
  • Any travel funds created because of a flight cancellation between March 1 – June 30, 2020, will have an expiration date of June 30, 2021.

Also, any travel planned through the end of April can be changed online for up to 60 days from the original date of travel without paying any difference in fare if you are traveling between the same origin and destination.

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