Florence | Latest Operational Update (2 PM CDT Friday Sept. 14)

Following the landfall of Hurricane Florence, operational planners in Southwest's Network Operations Control Center in Dallas (b-roll) are making plans to restart operations in Southwest Cities that experienced operational disruptions as a result of the storm. The airline is evolving its Customer accommodation policies, providing updates for Customers on Southwest.com (link).

• At Charleston International Airport (CHS),  Southwest intends to resume operations early Sunday morning.
• At Charlotte Douglas International Airport (CLT), Southwest intends to resume operations early Sunday morning.
• At Raleigh-Durham International Airport (RDU), Southwest intends to resume operations Saturday morning.
• At Norfolk International Airport (ORF), Southwest intends to resume operations Saturday morning.
• At Richmond International Airport (RIC), Southwest intends to resume operations Saturday afternoon.

Southwest continues to ask Customers to check the status of their specific flights on Southwest.com and advises situational delays and additional cancelations are possible based on weather conditions on the ground and across the mid-Atlantic airspace.

Southwest expects no operational disruption at the three airports the carrier serves in greater Washington, DC—Baltimore/Washington (BWI), Reagan National (DCA), and Washington Dulles (IAD).

As of this update, a total 297 flights have been proactively canceled Tue-Sun this week attributable to Florence. As a baseline, Southwest had more than 22,000 flights in the schedule for the same time period.

Southwest city fact sheets provide general information about our destinations served, number of daily flights, facilities, and employment numbers.

Sep 12, 2018

In Southwest's Network Operations Control Center in Dallas (b-roll), Operational Planners are coordinating with our Meteorologists to track the progress and projected path of Florence. The airline is evolving its Customer accommodation policies, providing updates for Customers on Southwest.com (link).

• Southwest suspended operations midday Tuesday at Charleston International Airport (CHS) and has canceled all flights in and out of the airport through early Saturday morning.
• At Charlotte Douglas International Airport (CLT), Southwest suspended operations as of midday Thursday and canceled all flights in and out of the airport through early Saturday morning.
• At Raleigh-Durham International Airport (RDU), Southwest suspended operations Thursday, Friday, and early Saturday morning.
• At Norfolk International Airport (ORF), Southwest suspended operations Thursday, Friday, and early Saturday morning.
• At Richmond International Airport (RIC), Southwest suspended operations beginning midday Thursday through early Saturday morning.

Southwest is advising Customers to anticipate situational delays and additional cancelations based on weather conditions on the ground and across the mid-Atlantic airspace.

Proactive cancelations are not currently expected for three airports Southwest serves in greater Washington, DC—Baltimore/Washington (BWI), Reagan National (DCA), and Washington Dulles (IAD).

As a baseline, Southwest has approximately 3,800 flights scheduled to operate each weekday this week across a network of 99 cities in eleven countries. As of tonight, a total 264 flights have been proactively canceled this week (through Saturday morning) attributable to Florence.

Southwest city fact sheets provide general information about our destinations served, number of daily flights, facilities, and employment numbers.