Managing Director Executive Office
Title: Managing Director Executive Office
JOB DESCRIPTION: Nan serves as Managing Director to Gary Kelly, Southwest's Chairman of the Board, President, and Chief Executive Officer. Effectively, she serves as Chief of Staff to Gary and oversees the administration of the Board of Directors and the Executive Office as well as management of the Company's Executive Committees. She Leads the Internal Customer Care Team and serves on the Board of the Southwest Catastrophic Assistance Charity.
EXPERIENCE: Nan joined Southwest Airlines in 1988, and has served in a variety of Leadership positions within the Southwest Finance Department, including Senior Director Treasury and Tax. Prior to Southwest, Nan worked in public accounting for Arthur Young & Co. She is a Certified Public Accountant in the State of Texas. Nan also is a 2011 graduate of Leadership Texas.
LENGTH OF SERVICE AT SOUTHWEST: Started in 1988.
FAMILY: Nan and her husband live in Coppell, Texas and have two very active teenagers. They are active in their community's charitable and civic organizations including Fellowship Church and Boy Scouts of America. In addition, Nan is on the board of the PTO for Coppell Middle School East.
FIRST PAYING JOB: Mowing lawns for neighbors – I made $250 that summer!
EDUCATION: Nan holds an undergraduate degree in Accounting from the University of Texas at Arlington.