Vice President Operational Strategies and Performance
Leadership is… "Believing in a vision and driving toward it as hard as you can, developing your People along the way; in return they will develop you."
TITLE: Vice President Operational Strategies and Performance
JOB DESCRIPTION: Responsible for the operational performance and strategic planning of companywide initiatives that align and support our daily operations.
EXPERIENCE: Joined Southwest Airlines in 2001 as a Revenue Management and Pricing Analyst. Previously held positions in Interactive Marketing, Aircraft Operations, Operations Research, Pricing, and Planning as well as leading the replacement of a new reservations system for the Commercial Teams.
LENGTH OF SERVICE AT SOUTHWEST: Started July 2001.
EDUCATION: Bachelor of Science in Economics, Texas A&M University.
FAMILY: Wife, Melissa, and two children, Sam and Stella.
FIRST PAYING JOB: Working in cotton fields in central Texas.
PROUDEST MOMENT: When my children were born.
BEST ADVICE EVER RECEIVED: Expect the best from your people, believe they are the best, and they will make it true.
BEST ADVICE EVER GIVEN: Do not be overly concerned about your career path; work every day as hard as you can, solve as many problems as you can and your career will take care of itself.