Justin Jones

Vice President Operational Strategies and Performance

Justin Jones

Leadership is… "Believing in a vision and driving toward it as hard as you can, developing your People along the way; in return they will develop you."

TITLE: Vice President Operational Strategies and Performance

JOB DESCRIPTION: Responsible for the operational performance and strategic planning of companywide initiatives that align and support our daily operations.

EXPERIENCE: Joined Southwest Airlines in 2001 as a Revenue Management and Pricing Analyst. Previously held positions in Interactive Marketing, Aircraft Operations, Operations Research, Pricing, and Planning as well as leading the replacement of a new reservations system for the Commercial Teams.

LENGTH OF SERVICE AT SOUTHWEST: Started July 2001.

EDUCATION: Bachelor of Science in Economics, Texas A&M University.

FAMILY: Wife, Melissa, and two children, Sam and Stella.

FIRST PAYING JOB: Working in cotton fields in central Texas.

PROUDEST MOMENT: When my children were born.

BEST ADVICE EVER RECEIVED: Expect the best from your people, believe they are the best, and they will make it true.

BEST ADVICE EVER GIVEN: Do not be overly concerned about your career path; work every day as hard as you can, solve as many problems as you can and your career will take care of itself.

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Phone 214-792-4847, Opt. 1

Email swamedia@wnco.com

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