Managing Director Quality, Programs, and Maintenance Safety
not about a title or position, it is about garnering the respect of those with whom you cross paths in both your professional and personal environments, in order to effect change in life and in business.
Title: Managing Director Quality, Programs, and Maintenance Safety
JOB DESCRIPTION: Reporting within the Technical Operations Department, Sturgis provides Leadership for the Quality Assurance, Aircraft Programs, and Maintenance Safety Teams and is the liaison and point of contact with the FAA concerning all regulatory affairs relative to Southwest Maintenance.
EXPERIENCE: Prior to joining Southwest Airlines, Sturgis served as President at CAVOK, a global aviation regulatory consulting firm. Jim has a long history of successfully guiding airlines through the complexities of regulatory issues and has been a key advisor to Southwest during its integration with AirTran. As a founder of CAVOK, Jim has assisted air carriers; Maintenance, Repair, and Overhauls (MROs); and Original Equipment Manufacturers (OEMs) with inducting new fleets into their operations, implementing new processes, and designing and implementing Safety Management Systems. He also has led numerous merger/acquisition activities from a regulatory perspective, including the three largest in U.S. aviation history. Jim has held senior leadership positions in technical services, maintenance training, technical publications, flight operations, and flight crew training at various commercial airlines.
EDUCATION: Jim studied pre-law and computer science at Michigan State University while falling in love with "those things with wings."
LENGTH OF SERVICE AT SOUTHWEST: Joined Southwest in April, 2012
FAMILY: Jim is married to Kim and they have one son and one daughter, both in their teens. His daughter is a percussionist and is learning the game of golf, and his son is a voracious reader and quite an accomplished pianist.
FIRST PAYING JOB: "Coneland, where we made the best subs on the planet, hands down. The job paid $1.60/hr., and the benefits included all the soft serve ice cream you could eat - and I had my share."
PROUDEST MOMENT: "Raising two awesome kids with my wife and soul mate of 30 years is full of many proud moments - it's hard to pick just one!"
BEST ADVICE EVER RECEIVED: "You have achieved success in life when you have lived well, laughed often, and loved much; when you have gained the respect of intelligent men and the love of little children; when you leave the world better than you found it, having never lacked appreciation of earth's beauty and majesty; when you always look for the best in others and give them the best you have to give."
BEST ADVICE EVER GIVEN: "Before making any significant decisions in life, ensure your heart and your head are aligned."