Ellen Torbert

Vice President Diversity & Inclusion

Ellen Torbert

Leadership is...
"Listening to your people, knowing the goal, and taking the initiative to make it happen."

Title: Vice President Diversity & Inclusion

JOB DESCRIPTION: Ellen Torbert serves Southwest Airlines as Vice President Diversity & Inclusion. In her role, Ellen provides leadership, vision, and advocacy as Southwest continues its work to foster an inclusive work environment. As part of Ellen's responsibility for Southwest's diversity and inclusion efforts, she provides coordination and leadership to our supplier diversity, diversity recruiting, and training efforts. Ellen also works with the Corporate Diversity Council on our other "Matter of Respect" initiatives and awareness efforts.

EXPERIENCE:   Ellen has previously held the positions of Reservations Sales Agent, IAM Shop Steward, Reservations Supervisor, Reservations Assistant Manager, Manager Reservations Training, Director Reservations Training, and Vice President Customer Support & Services for Southwest Airlines.

EDUCATION: Ellen received a Bachelor of Science Degree from Western Michigan University.

LENGTH OF SERVICE AT SOUTHWEST: Started March 1987.

FAMILY: Ellen and her husband, Walter, have two children: Domonique and Ashton.

FIRST PAYING JOB: Working as a waitress at Woolworth's Department Store. Ellen remembers making really good tips.

PROUDEST MOMENT: Seeing my daughter graduate from the Air Force Academy and my son flying as a pilot for the first time.

BEST ADVICE EVER RECEIVED: "Get an education because that is one thing that no man can take from you."

BEST ADVICE EVER GIVEN: "Listen and gain understanding…"

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