Statement Regarding Friday Night Systems Outage
Southwest Airlines' computer systems are fully functional and the operation of our flight schedule is back to normal after a systemwide computer outage late Friday night.
Overall, nearly 60 flights were canceled Friday night or Saturday morning due to the three-hour outage. A total of approximately 250 flights scheduled to takeoff after 11pm EDT were impacted, mostly delayed. Southwest Airlines currently operates more than 3,400 flights a day.
We do not have city-specific information on delays or cancelations for the 85 airports served by Southwest Airlines, only some of which were impacted.
The People of Southwest worked hard to get our Customers taken care of around this airport technology issue. We sincerely apologize and thank those Customers for their flexibility while different Teams worked to fix the problem as our airport Employees utilized back-up systems to get most flights into the air.