Operational Impact of Winter Storm – Updated Fri, Dec. 21, 7am CST

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The winter storm that caused cancelations across the Midwest yesterday continues to trek east, however, both Southwest Airlines and AirTran Airways are currently operating a full schedule this morning. We are monitoring the storm and anticipate delays in the Northeast, specifically in our New York City airports. Customers should check southwest.com and airtran.com to see if their flights are operating as scheduled.

Additionally, Customers should plan for longer wait times at all airports due to heavy holiday travel and adjust their airport arrival times as necessary.

Operational planners for both Southwest and AirTran are coordinating with our Meteorologists to track the storm’s progress and evolve our Customer accommodation policies which will be continually updated at southwest.com and airtran.com.

 

 

Operational Impact of Winter Storm – Updated Thu, Dec. 20, 5pm CST

As the storm that hit the Rockies and parts of the Great Plains on Wednesday continues to trek east, both Southwest Airlines and AirTran Airways have continually adjusted operations to minimize impact to our Customers and Employees. The hardest hit airports today in our combined networks of 97 destinations are Chicago (Midway), Milwaukee, and Kansas City, where operations were suspended for a large part of the day. We anticipate normal operations from these airports beginning Friday morning.

For today and tomorrow, Southwest Airlines has canceled a total of nearly 260 flights systemwide as of this hour. For perspective, Southwest had 3,188 flights scheduled today.

For today and tomorrow, AirTran Airways has canceled a total of fewer than 25 flights systemwide as of this hour. For context, AirTran had 580 flights scheduled today.

City-specific cancelation numbers can be calculated by visiting the websites of the individual airports. We have City Fact Sheets for Southwest and AirTran destinations that provide general information about our destinations served, number of daily flights, facilities, and employment numbers.

Operational planners for both Southwest and AirTran are coordinating with our Meteorologists to track the progress of the storm and evolve our Customer accommodation policies which will be continually updated on southwest.com and airtran.com

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