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Southwest Airlines Co. Contract Of Carriage
Wed, Jun 16, 2010
Southwest Airlines Co. Contract Of Carriage - Passenger (Seventh Revised)
Table of Contents
| 1. | Introduction | a. | Application of Conditions | 1 | |||||||
| b. | Definitions | 1 | |||||||||
| 2. | Reservations | a. | Reservations | 3 | |||||||
| b. | Group Policies | 4 | |||||||||
| 3. | Fares | a. | Application of Fares | 5 | |||||||
| b. | Stopovers | 5 | |||||||||
| c. | Special Fares | 5 | |||||||||
| 4. | Tickets | a. | Tickets | 8 | |||||||
| b. | Ticket Acceptability | 9 | |||||||||
| c. | Refunds | 9 | |||||||||
| 5. | Check In | a. | Boarding Passes | 11 | |||||||
| b. |
Checkin Requirements |
11 | |||||||||
| 6. | Acceptance of Passenger | a. | Refusal to Transport | 11 | |||||||
| b. | Carriage of Children | 14 | |||||||||
| c. | Passengers with Disabilities | 15 | |||||||||
| d. | Pets | 17 | |||||||||
| 7. | Baggage | a. | Carryon Baggage | 18 | |||||||
| b. | Acceptance of Checked Baggage | 19 | |||||||||
| c. | Surveillance and Inspection of Baggage | 20 | |||||||||
| d. | Checking of Baggage | 20 | |||||||||
| e. | Free Checked Baggage Allowance | 20 | |||||||||
| f. | Excess, Oversize, and Overweight Baggage Charges | 22 | |||||||||
| g. | Special Items | 23 | |||||||||
| h. | Conditional Acceptance | 23 | |||||||||
| i. | Limitations of Liability | 24 | |||||||||
| 8. | International Travel | Not currrently applicable | 26 | ||||||||
| 9. | Service Interruptions | a. | Failure to Operate as Scheduled | 26 | |||||||
| b. | Denied Boarding Procedures | 27 | |||||||||
| c. | Ground Transportation | 29 | |||||||||
| 10. | Miscellaneous | a. | Claims | 29 | |||||||
| b. | Customer Service Commitment | 30 |
(Please download attached pdf to read the document in full)
